To be responsible for maximising the collection of all rental income and other monies, by taking proactive action with tenants and leaseholders or residents of the temporary housing service to maximise their income, minimising their outgoings and enabling them to pay their rent effectively. Where this is not possible to instigate court action to minimise rent arrears.
To deliver a range of comprehensive Tenancy and Estate Management housing services to Cambridge City Council tenants, leaseholders and residents within a neighbourhood or residents of the Temporary Housing Service and clients of the Housing Support Service. To manage the void process and give assistance to tenants moving in/out of City Council properties.
NB – The jobholder may predominately work either in City Homes or Temporary Housing, however according to service needs the jobholder is required to cover either role at any location as required by their manager.