1.1 To give appropriate advice and information to personal and telephone
callers to the Housing Solutions Service.
1.2 To provide financial management support to the Service – e.g. processing invoices.
1.3 To co-ordinate and support the statutory reviews and complex cases service including
case research and liaison with solicitors.
1.4 To act as a point of contact for visitors and partner agencies, ensuring the correct
information is passed on to the appropriate teams.
1.5 To provide accurate database information relating to the income and
expenditure incurred by the service.
1.6 To co-ordinate information received from, and provide information to, contractors
and managing agents, updating systems and files to reflect the information provided
and producing reports as necessary.
1.7 To maintain accurate records on the progress of leases, liaising with legal services
and monitoring and reporting to management teams.
1.8 To monitor and record health and safety compliance across the temporary
1.9 To provide administrative support to the Housing Solutions Service
1.10 To co-ordinate and distribute incoming post.
1.11 To co-ordinate and distribute stationary supplies for the service.