362834(SJ) – L&D Administrator

Job Details

Provide a professional business support service within the People Directorate to internal and external customers, covering Recruitment/Resourcing/Employee Administration/Learning & Development/Service Desk, meeting or exceeding service protocols within agreed deadlines.

The key demands centre around providing an efficient and effective customer service against key performance indicators, e.g. timescales for recruitment, timeliness of sickness absence entries to support policy on staff contact whilst absent, flexible working deadlines, optimising course places, ensuring Force wide resilience timely access to advice and guidance.

Required to develop a strong working knowledge of current employment legislation, Home Office rules, Police regulations and statutory obligations.

The role holder will need to manage the end to end recruitment process for all vacancies taking account of different routes of entry (e.g. FdA, CKP, IPLDP. Transfers, Apprenticeships) that they are responsible for; including making sure that other stakeholders (e.g. Occupational Health, Vetting, Radio Comms, Force Stores, Physical Development Services, Driver Training, Crime, Roads Policing and Neighbourhood) deliver their service.

Communicate regularly with individuals who support recruitment, selection and learning processes e.g. volunteers, NRAC Lay Assessors, Housekeeping, Catering Services and Specialist Trainers.

Umbrella hourly rate – £16.73