Job Details
1. JOB PURPOSE:
To provide an efficient, high quality and proactive executive support to the Housing and Social
Investment Directorate Management Team (DMT) in their leadership roles.
• Provide complete executive support, personal, administrative and secretarial services to
members of the Housing and Social Investment DMT.
• Own the process and procedures of executive support, including development of
administrative, data collection and associated management information systems.
• Support projects and initiatives across the Directorate.
2. DESCRIPTION OF DUTIES:
Executive Support to Executive Director and Directors
• Co-ordinate approvals and correspondence on behalf of Exec Director and Directorate Management
Team.
• Collate information and prepare briefings and presentations, gathering, analysing and presenting
as appropriate.
• Provide office management, managing diaries, organising meetings, responding to direct enquiries,
screening correspondence, putting in place logistical arrangements and redirecting enquiries as
appropriate.
• ensure administrative arrangements in place for all meetings including scheduling, setting agendas,
taking minutes and managing follow up actions.
• Deliver a professional, confidential and customer focussed service to all, including responding to
highly sensitive matters.
• Coordinate Departmental approach on strategic priorities including business continuity and the
Council’s Forward Plan, being an administrative point of contact for the service.
• Work with the Customer Experience team to ensure all complaints and Member queries addressed
to Directors are logged, investigated, and responded to within agreed timescales.
• Ensure adequate security arrangements maintained for confidential and sensitive information.
• Manage, coordinate and organise the end to end recruitment process of members of staff as
instructed and support new starters.
• To deal sensitively with all correspondence to directors using judgment to ensure appropriate
handling.
Umbrella hourly rate – £26.14