Assessment Support Officer

Job Details

Cheshire West and Chester Council are looking for an assessment support officer to provide business and administrative support across the Assessment Centre and wider Transactional Services function. To ensure Assessment Centre compliance with corporate procurement, invoicing and supplier payment verification and processing activities

 

  • To process and co-ordinate all procurement and payment related activity for the Assessment Centre including raising orders, invoicing and supplier payment verification and processing activities/reconciliations.
  • To carry out auditing of accounts as required to ensure appropriate expenditure of funding provided to customers in receipt of social care services.
  • Calculate weekly charges based on social care customers’ personal financial information and confirm in writing to ensure customers are informed of their current charge for services and the Council’s terms of trade.
  • Maintain and monitor financial and administrative systems, creating and approving purchase requisitions, calculating and processing payments/charges relevant to Social Care related services, mark view, handling payments, to enable supervisors and managers to maintain budgets efficiently and effectively in accordance with financial regulations
  • Receive and action requests for services via email, telephone, post or face to face, determining their importance and priority, responding directly where possible or in the case of sensitive or complex requests, refer these to a more senior colleague thereby ensuring that service needs are met and business levels are maintained
  • Maintain and monitor the use of financial and administrative information systems and databases in operation ensuring the accuracy, quality and integrity of the data base and systems, that proper control is exercised and that all data and information is accessible to enable services and managers to meet statutory requirements and meet service needs.
  • To assist with loading and uplifting of contractual rates paid to care providers and customers for social care related activities.
  • Respond to all internal and external communications sensitively, diplomatically and using discretion to provide up to date, constant and accurate advice, guidance and information in accordance with relevant regulations, policies and procedures, to ensure standards are maintained and business needs are met.Basic understanding of Housing, Council Tax and Social Care legislation/policies and other means tested benefits.
    • Sound working knowledge of the Councils Ordering, invoicing and payment systems and procedures
    • Ability to cope with change and develop positive approaches in self and others.
    • Excellent written and oral communication skills.
    • Sound knowledge of PC and any relevant computer systems.
    • Ability to cope with change and develop positive approaches in self and others.
    • Experience of working in financial / administrative environment.
  • payrate: £15.41 umbrella