Benefits and Housing Needs Officer

Job Details

Hackney Council are currently seeking the perfect candidate for this Benefits and Housing Needs Officer role.

To perform all functions within the Benefits and Housing Needs Service namely the processing of Housing Benefit, Council Tax Reduction, Discretionary Housing Payments, welfare reform support including discretionary schemes, homelessness prevention and advice, homeless assessment, housing register applications, lettings of housing, housing supply and procurement, management and maintenance of temporary accommodation, financial monitoring and maintenance, payments, complaints, members and mayoral enquiries and FOI requests.  To deliver an efficient, high quality and customer-focussed service for a
diverse client group including high numbers of vulnerable and disadvantaged households.

RESPONSIBLE FOR: Service Delivery relating to Benefits and Housing Needs including the assessment of Housing Benefit and Council Tax Reduction; discretionary payments; welfare reform; homeless prevention and the provision of housing advice; homeless assessments and reviews; the Council’s Housing
Register; Lettings and the allocation of social housing and related initiatives; Housing supply and procurement; the management and maintenance of temporary accommodation and associated financial monitoring, payments and income collection; complaints, Member enquiries and FOIs.

36 hours per week

£25.53 per hour Umbrella