Job Details
Purpose of the Post:
To provide support to the operational/corporate finance division across a range of functions including Payroll & Pensions, Transactional Finance, Accounts Payable, Social Care Financial Administration, Corporate Income & Debt Collection, Housing Benefits & Council Tax / Business Rates administration, providing excellent customer service and high quality, accurate financial support to internal and external customers.
Responsibilities:
• Assist in providing financial services support across a wide range of functions – pay, payments and reconciliation, covering payroll, employee admin, pensions, traded services, payment processing, financial assessments, compliance management, VAT returns, BACS processing, bank reconciliation, income collections, debt recovery, housing benefits, council tax and business
rates.
• Navigation of and inputting into the Councils financial management systems to undertake financial administration including payments, transitional processing and reconciliations, processing reliefs discounts and appeals and maintain the integrity of master data.
• Proactively challenge the legitimacy of data and undertake systematic checks ensuring that data loads and interfaces from source systems are effective and robust.
• Assist in the investigation and resolution of queries and complaints, ensuring a customer focussed service, keeping them informed of progress and actions.
• Assist in the preparation of data and statistical returns.
• Respond to, investigate and resolve complex queries, dealing with complaints and difficult customers ensuring a customer focussed service, keeping them informed of progress and actions.
• Assist management in business process re-engineer improvements across all functional areas and
lead on projects to drive forward efficiencies by continuously reviewing working practices and making
suggestions for improvements.
• Keep abreast of technology and legislative changes within the area of respon
Umbrella Rate – £15.21
