Job Details
Job Purpose:
To use prescribed systems and procedures as directed to assist the team in the timely and accurate processing of a variety of transactions within the Business Services Centre (BSC). To enable a flexible administrative service across all the areas of function.
Key Responsibilities:
1. Use prescribed employee and financial systems and follow detailed business processes to deliver transactions in
accordance with agreed timescales.
2. Use a range of computer systems to maintain and input data and information. Systems include Microsoft Office e.g. word
processing, spreadsheet, email and internal systems such as SAP, Oleeo, ebulk, Granicus Forms and Civica UPM.
3. Undertake general administrative support work.
4. Work with colleagues to ensure customer queries are resolved first time. Customer contact should be user friendly,
understanding the particular implications of quality and service requirements.
5. Work as part of a team to maintain high standards and meet the business needs
6. Undertake employee and financial transactional activities within the Business Services Centre including;
Transactional Employee Services
x Input and update basic applicant information in the recruitment, pension and payroll systems, such as a change of personal details.
x Send recruitment documentation to applicants/candidates and
recruiting managers as directed.
x Assist in managing and filing relevant casework
correspondence to ensure accurate indexing for easy retrieval.
x Maintain pension scheme information to send to employees.
x Despatch auto enrolment letters.
General
Umbrella Rate – £14.51
