Job Details
Key responsibilities:
To carry out cleaning and other estate duties in partnership with the needs of residents and in accordance with management direction. Working flexibly, alone or with other caretakers to provide an excellent caretaker service on estates as circumstances require.
1. Reporting to the Estate Services Co-ordinator (ESC) and also the Quality Assurance Officer who assists the ESC in caretaker management. Liaising with Management and Staff at the Area Office.
2. To provide relief caretaking duties on various estates across all areas, as directed by managers, often at short notice.
3. To work with other caretaking staff to carry out tasks identified by supervisors or managers, on various estates.
4. To assist managers or supervisors in the distribution of stores & equipment, including loading and unloading estate services vehicles.
5. The completion of daily management control information and other documentation as required.
6. Keeping records of complaints made by tenants and reporting cases of fire, burglary, flood and other important incidents to the Area Office/Housing Department as required.
7. Reporting contravening of tenancy regulations by tenants.
8. Reporting of Abandoned Vehicles/illegal parking on the estate and liaising with Estate Services Officers and contractors as necessary.
9. Maintaining the lighting of communal areas.
10. Keeping keys for communal parts, meter cupboard, vacant dwellings, vacant pram sheds etc.
11. Taking appropriate action in respect of repairs or damage in cases of emergency, including the calling out of police, fire and ambulance services, etc. during normal working hours.
12. To maintain clean and tidy lodges as and when required or directed
13. Custody of and responsibility for the stores, tools, plant and equipment when covering a patch.
14. To carry out minor repairs to communal area as directed or as required in accordance with Health and Safety requirements.
15. To report and remove offensive graffiti as directed within agreed timescales.
16. Establishing and maintaining a good relationship with tenants on behalf of the council, giving advice and assistance especially to the aged and infirm, dealing with complaints, problems, etc. Referring outstanding issues to the Area Office or other designated Housing Department Officers.
17. Attendance at the designated Area Office during weekday-on-duty periods as directed.
18. To report and remove where possible, lumber to designated collection points on estates, on a daily basis.
Umbrella Rate – £21.39
