Job Details
The Communications Manager or Snr/principal officer will work collaboratively across CCC and PCC, supporting the relevant business partner to ensure delivery of a broad range of strategic objectives and outcomes.
Specifically the post holder will work as part of a team to manage a coordinated multi-skilled corporate service dedicated to a specific area of the business delivering part or all of the following functions:
Communications ,marketing and campaign development and delivery
Web and digital development and delivery
Brand management
Media management
Internal communications and stakeholder engagement
Communications support and advice to services to Chief Officers and Members
To work as part of a team to lead and manage a coordinated multi-skilled corporate service to deliver the agreed outcomes for your area of the business
Driving innovation, creative thinking and alternative ways of delivering outcomes in line with cross Council objectives.
Contributing to the delivery of strategic plans.
Managing resources within agreed procedures and budgets
Main accountabilities
Support the Communications Business Partner to deliver appropriate communications, web and marketing strategies and annual action plans in a key area of the council’s business in accordance with our statutory responsibilities aimed at improving and enhancing the reputation of Cambridgeshire and Peterborough.
This could include coordinating and research for internal or external stakeholder engagement, drafting web and digital strategy and systems, developing market or social media campaigns to deliver on council targets, consultation and surveys and organising or facilitiating direct engagement with communities through social media, exhibitions, public events and liaison with local groups.
Manage the provision of proactive and reactive responses to all aspects of media –including social media – in a timely way ensuring that the Council’s reputation and integrity is maintained.
Maintain effective relationships with, provide advice and support as appropriate, for heads of service/Members on communication and marketing including supporting the provision or commission of any necessary training.
Represent the County or City Council as lead Communications officer at appropriate external meetings with partners and key stakeholders for teams within the wider service.
Ensure effective use of communications, web, digital and marketing tools and approaches to proactively shape and manage internal and external customer expectations in line with the changes in service delivery.
Use customer and employee insight to drive innovation and to ensure that all appropriate channels are used to reach and engage with different target audiences.
Define and establish a set of tools to encourage two-way engagement with the Council to ensure that citizens and our staff across both councils have an active voice in decision making.
Demonstrate awareness/understanding of equal opportunities ensuring they are reflected in all the councils’ communications activities, and of other people’s behavioural, physical, social and welfare needs. Safeguarding commitment (Include for roles involving work with children/vulnerable adults)
We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. We require you to understand and demonstrate this commitment.
Experience in using a range of communications and marketing technology/ software. Essential Equal opportunities Ability to demonstrate awareness/understanding of equal opportunities and other people’s behaviour, physical, social and welfare needs Safeguarding (include for roles working with children/vulnerable adults)
Demonstrate an understanding of the safe working practices that apply to this role. Ability to work in a way that promotes the safety and well-being of children and young people/vulnerable adults.
Umbrella hourly rare – £28
Working arrangement – Only 1-2 days in the office
