To provide an effective and high quality business and administration support service to managers and staff, to support the operational services provided by the Children &Young People’s (C&YP) Directorate.
Key Outcomes/ Activities
To provide an effective administration and business support service to staff and customers by providing a range of administration tasks which may include bulk data input, typing, diary management, photocopying, producing correspondence.
To act as a first point of contact for the team, dealing independently with routine enquiries and requests for information from a range of colleagues, partners and members of the public either verbally or in writing, working within the Councils Customer Care policy and displaying a can do attitude.
To contribute to the maintenance of effective communication systems by both receiving and giving accurate messages/information to all levels of colleagues, partners and members of the public.
To treat customers with respect and aim to provide the most effective service possible. To actively establish who your customers are and assist in meeting their needs.
Under guidance from line manager, assist the team in dealing with the administration of a range of financial tasks which are relevant to the grade of the post, this may include ordering goods and services, processing invoices for payment and dealing with petty cash following relevant policies and procedures.
Develop knowledge of all relevant policies, practices, legislation and codes of practice and the need to comply with standards of behaviour outlined in relevant legislation and guidance. E.g. Core competencies, Code of Conduct, Data Protection, Equal Opportunities etc.
To arrange meetings and conferences including room bookings, agenda and documents preparation, attend meetings and produce minutes in a timely manner and circulate approved minutes
This is a part time role, consisting of 18.5 hours a week
Paye Umbrella from £11.18-£13 an hour