. Good communication and interpersonal skills in both verbal and written formats, in order to interact effectively with a range of clients and create and maintain effective working relationships. 2. Excellent organisational and planning skills which enable you to meet set targets and to balance work priorities on a daily basis, often under time pressure, and be self-motivated. 3. Good general level of IT competence and skilled at collating, inputting and presenting performance information and managing databases / data in general (in Excel and Word primarily though not exclusively). Job Description & Person Specification 4. Excellent analytical skills in order to interpret complex tender / financial information, with the ability to organise, plan and meet set targets e.g. for timely distribution of tenders. 5. Be outwardly focused on customers, and professionally curious to ensure good care provision which will require common sense and tenacity.
Communicate with and develop good working relationships with a range of people,
such as providers, key stakeholders and colleagues in order to provide specialist
advice and information.
Develop contract documents for medium to high risk/low to medium value contracts,
including tenders, to ensure terms and conditions of contracts cover all necessary
aspects and reflect the services required.
Develop, maintain and improve systems to record contracts, contract monitoring and
quality.
Responsible for ensuring the accuracy of the relevant database in relation to low
value contracts.
Deal with the management of a portfolio of contracts including solving problems and
issues as they arise e.g. renegotiation of contract terms or issues surrounding
delivery of the contract.
Assist in developing contract compliance, monitoring and review systems based on a
risk assessment model.
Advise and assist providers to ensure they can meet the requirements of the Quality
Assessment Framework.
Monitor low to medium value contracts to ensure providers meet performance
standards and targets. This will involve working in partnership with providers to
assist them to achieve contract performance standards and improve the quality of
support services.
Utilise knowledge and identification of local services needs in order to obtain best
and most cost-effective solutions.
