Job Details
Purpose of the job
• Support those who have been out of work for longer periods might need extra help to move back into employment. The BBE employability team will break down employment barriers that could be holding people back from finding work.
• As an Employment Advisor working on externally funded employability programmes, you will work with adult job seekers who are preparing to move into employment, helping them to identify and address the barriers that make this difficult by providing exemplary case management, including support, advice, advocacy and signposting to relevant services
• You will provide information, advice and guidance and develop and maintain an action plan with each job seeker. You will agree a range of range activities with the job seeker to enable and inspire them to achieve sustained employment alongside non-employment progression measures, including improving wellbeing, self-confidence and level of independence.
• Where a contract requires, you will deliver support by using both models of Supported Employment; Individual Placement and Support (IPS) and Supported Employment Quality Framework (SEQF).
• You will work in partnership with a wide variety of local agencies, partners, employers and colleagues within the team to provide the best support to individuals.
Principal accountabilities
Implementation
• To manage a high volume or complex caseload and deliver the job search process for new and existing clients to support them into sustainable employment ensuring that appropriate evidence is captured.
• To support and motivate clients in their job search activities including, benefits and economic assessments developing realistic individual action plans relating to work and pre-employment training and offering a range of job search support courses that may increase employability.
• To support local recruitment needs including jobs fairs, employer open days, outreach events, redundancy projects delivered on and off-site.
• To deliver employability support under the IPS and SEQF models to both clients and employers adhering to the Fidelity Scales as set within the Fidelity Assurance System and working to the ‘place and train’ model to ensure clients job start needs are met.
• To organise and co-ordinate employment interviews and referrals for training as necessary to help individuals access sustainable employment.
• To develop and maintain understanding of Government initiatives around supporting disengaged, socially and economically excluded clients in order to work with colleagues to develop appropriate and effective support to meet Government objectives.
• To develop and deliver workshops covering a range of areas including introduction to the service, CV preparation and maintenance, interview techniques, completing application forms, job clubs and other thematic workshops.
• To work with clients to develop and update their CVs and personal statements to support the job application process and make employer introductions through employer engagement where appropriate.
• Ensure all paperwork is understood and completed by clients, maintain client files, track activity, monitor and update systems. To audit and monitor client records to ensure accurate tracking and monitoring of client progress, timescales, review dates and specific outcomes including interviews attended and job outputs and sustainability.
• To produce weekly reports on caseload, achievement of outcomes and maintain the correct level of audit material to be able to substantiate reports and evidence claims.
• To protect the personal data to which you will have access in line with GDPR and other relevant legislation.
• To meet set performance targets, continually develop a high level of current industry knowledge and maintain appropriate internal relationships to ensure clients receive the highest level of support.
Organisational Control and Development
• To keep under review and develop the structures, procedures and working methods for which the post holder is responsible to ensure an integrated, effective and efficient approach to the delivery of services.
• To ensure that working practices and processes are developed that maximise the use of new and developing technology to ensure efficient and effective delivery of services to residents.
Personal Effectiveness
• To deal promptly with all matters requiring the post holder’s personal attention.
• To be fully conversant with relevant statutory provisions and the Council’s constitution, processes and procedures; to develop the full range of professional skills and knowledge to satisfy the requirements of the post.
• To establish and develop effective working relationships and productive partnerships with all the relevant partners.
• To support occasional out of hours working relating to clients starting work and to support departmental key employability events.
All staff working in the department have a responsibility for promoting and supporting the Council’s policies and procedures for safeguarding. You should ensure that you carry out your duties and work at all times in a way that ensures the safeguarding and welfare of service users.
Person Specification
Relevant Technical Experience and Knowledge
Proven substantial experience of:
• Working in a recruitment or employment advisory environment having supported individuals to achieve employment goals using client action plans.
• A knowledge of the Welfare to Work benefits system.
• Using ICT packages – good knowledge of the Windows and Microsoft Office Suite packages together with an ability to understand and use databases.
• Organising own caseload and achieving employment outcome targets.
• Understanding of issues that make accessing employment difficult and create barriers.
• Supporting legislation/best practice, including information security and data protection.
• Using different methods of communication to maintain engagement and progress clients into sustainable employment.
Relevant Skills & Abilities
English Language Requirements for Public Sector Workers:
• Ability to speak with confidence and accuracy, using accurate sentence structures and vocabulary.
• Ability to choose the right kind of vocabulary for the situation in hand without a great deal of hesitation.
• Ability to listen to customers and understand their needs.
• Ability to tailor your approach to each conversation appropriate to the customer, responding clearly even in complex situations.
If you are interested in this role please do reach out to me via email or telephone!
📧 amberrayment@carringtonblakerecruitment.com
☎️ 020 753 766 07
