Job Details
Key Role Descriptors
This role will be a subject matter specialist providing expert advice and support to a range of stakeholders within a specialist area to enable the delivery of service and organisational objectives.
The role holder will work in partnership with stakeholders across the organisation and beyond to support decision making and operational service delivery.
The role holder will research and be the source of intelligence within the specialist area, leading in the development, design, implementation and review of policies, procedures, or strategies to ensure continuous improvement.
Key Role Accountabilities:
Work collaboratively to provide comprehensive and timely information and advice to stakeholders which meets customer needs.
Maintain competence in subject matter specialism, undertaking research and information gathering to ensure the Council adopts and maintains best practice in areas of specialism, providing ad hoc advice as required.
Deliver and, where appropriate, lead the implementation of assigned strategy and policy projects, in accordance with agreed time, quality, budget and other project performance criteria.
Oversee the collation of comprehensive management information and reports, ensuring these are produced accurately and consistently.
Develop and manage relationships with other city council services and relevant partner agencies to challenge the way services are delivered and establish options for improving performance to ensure high quality of service delivery and cost effectiveness.
Effectively communicate highly complex and potentially challenging messages both verbally and in writing, ensuring balanced and proportionate responses which protect the authority’s interests.
Roles at this level may be required to manage a range of assigned resources. Staff management duties may be either through direct line management (including appraisals, performance management and other duties) or through matrix management of a virtual team of officers. The role holder will be expected to effectively co-ordinate resources to support the principals of ‘joined up’ response.
Personal commitment to continuous self-development and service improvement.
Through personal example, open commitment and clear action, ensure diversity is positively valued, resulting in equal access and treatment in employment, service delivery and communications.
Pay rate: £26 per hour umbrella
Six months contract with view to extend or make permanent
