Job Details
Purpose of the Role:
Responsible for carrying out internal and external enhancement works with in the Council’s Housing stock to the agreed service standard/specification
The post holder will act as first point of contact for the residents in the Neighbourhood and must ensure they deliver a customer focused service in line with best value.
The post holder will be required to work as part of a team or individually providing services to our customers.
Key Accountabilities:
Enhancement works (Make safe repairs, vulnerable tenant garden maintenance, painting & pressure washing)
Monitor and undertake the enhancement works of internal and external areas of the buildings within the estate boundary
Organise and assist in the removal of bulk rubbish from the estate, including moving bulky items to agreed collection points.
Undertake the removal of graffiti from buildings and equipment within given timescales of it being found/reported. Ensure any graffiti that cannot be removed locally is reported to line manager.
Undertake use of appropriate powered equipment (strimmers, mowers, pressure washers and wet/dry vacuum cleaners).
During periods of frost, snow and abnormal weather conditions organise and assist in the clearance of gullies, entrances and exit paths to blocks and access to refuse disposal facilities.
Undertake the painting of communal areas as directed by line managers.
Undertake ground maintenance duties, to include weed/moss clearance from hard surface areas, following on from weed/moss spray application, clearance of weeds and debris from shrub beds.
Community
Provide an onsite presence to our estates and report to managers any breaches of tenancy conditions to protect the interests of residents and the council.
Monitor activities on our estates in order to prevent vandalism, anti-social behaviour and injuries to persons.
To report abandoned vehicles, fly tipped rubbish etc. to the appropriate officers and managers and monitor progress to ensure action is taken within agreed time scales and to agreed standards.
Ensure effective liaison with relevant officers and managers within Housing Services.
To assist Senior Estate Operative and/or Area Caretaker Manager to prepare reports for relevant officers and managers relating to neighbourhood issues/problems.
Have responsibility for keys to both communal and restricted areas on the estate to ensure basic security and safety of buildings and their surroundings.
To be responsible for maintaining a supply of tools, materials, lighting supplies and other equipment required enabling the performance of the full range of estate service duties.
Monitor the performance of other service providers within the neighbourhood and report as appropriate to relevant officers and managers.
Umbrella Rate – £17.82
