Job Details
ROLE PROFILE:
Role Title: Homelessness Advice and Prevention Officer Service: Housing & Regulatory, Housing Operations, Homelessness & Private Sector Directorate
Essential Work Style: Flexible Office Based Worker
Purpose of the role:
– To interview and assess those people who present as homeless or potentially homeless to establish any responsibilities the Council may have in accordance with the relevant legislation.
– To provide practical advice and assistance on housing options, securing temporary, supported and permanent accommodation and preventing homelessness by providing timely advice.
Key Objectives
1 To conduct one-to-one interviews with those members of the public who approach the Council for help because they are homeless or threatened with homelessness in order to determine their housing needs.
2 To conduct relevant enquiries and investigations with local agencies to determine the duties owed to those who are or may become homeless and to issue a decision upon completion of those enquiries.
3 To assist clients wherever possible to prevent their homelessness by providing timely advice around alternative housing options or to liaise with third party agencies on the client’s behalf to try and resolve any issues.
4 To ensure that the homelessness database is accurately maintained and cases are entered onto the system in a timely manner.
5 To ensure homeless cases are entered onto the Council’s housing register. 6 To ensure that all of the Council’s duties to clients are fulfilled. This will include securing temporary, supported or permanent accommodation, giving assistance to find accommodation, where necessary using the Homelessness Prevention Fund.
7 To produce reports as required by the Homelessness & Private Sector Housing Manager on individual cases for the purposes of statutory reviews and appeals.
8 To attend various meetings as required.
9 To assist in the implementation and administration of new initiatives and working practices as outlined in the Homelessness Strategy.
10 To provide and develop tenancy relations advice for those in the private rented sector, undertaking investigations and if necessary prosecuting in cases of illegal eviction and harassment.
Umbrella Rate – £20.82
