Job Details
London borough of Tower hamlets are looking for an Neighbourhood housing officer to act up as a team leader and help keep the patch in good condition.
- To ensure the patch is managed to an exceptionally high standard through the delivery of an excellent leasehold and tenancy management service, to maximise income from rents and service charges, whilst ensuring that residents are at the heart of everything we do.
- Engage with and involve residents in the management of their neighbourhood through regular estate inspections including monitoring cleaning, repairs and maintenance of blocks and estates in partnership with appropriate officers/ sections
- To negotiate with and involve residents and partner agencies in the development and implementation of estate action plans that address the individual and local needs of the neighbourhood
- To work with area based Tenant and Resident Associations or Tenant groups and to attend and facilitate a responsive approach at Tenant Meetings
- To support and sustain tenancies and communities and to prevent homelessness through the provision of general tenancy support to residents to help sustain their tenancy.
- To undertake sensitively and effectively all aspects of tenancy management including the creation and determination of tenancy enforcement and to support and advise residents on how to sustain their tenancy
- Provide advice to residents on a range of services provided by the Council such as Housing Benefits; lettings; rent and arrears; resident participation; major works; service charges; right to buy
- Payrate: £29.00 umbrella
