Job Details
Role purpose
The Council is focused on delivering the best possible outcomes for its communities. To do this the Council needs employees who thrive in an agile and networked organisation and who can support continuous improvement within a constructive organisational culture.
The Outreach and Engagement Manager: Libraries reports directly to the Libraries and Heritage Lead and is responsible for leading the library service and outreach and engagement across the borough focusing on Libraries. Working closely with the Customer Service Supervisors and other colleagues to ensure a core offer is delivered along with a programme of activity. The role sits within the Culture and Heritage Services.
The Outreach and Engagement Manager: Libraries is responsible for the line management of the Library Supervisors and the Community Library Service Officer.
This role is part of a team of Outreach and Engagement Managers who work together to ensure that all Culture and Heritage Service areas are fully supported in relation to outreach and engagement.
Key activities
Performance
? Works with manager and colleagues to define outcomes, set targets and monitor performance, within a culture of continual improvement
? Supports operational plans to ensure that the resources within the teams are used to best effect and impact
Customers and Partners
? Builds strong internal and external working partnerships to enable the service to be delivered in an outcome-focused and efficient way
? Supports Kingston’s commitment to community cohesion and valuing diversity and social inclusion
Umbrella Rate – £26.02
