revenues and benefits officer

Job Details

North Yorkshire council are looking for a revenues and benefits officer to help deliver the billing, collection and recovery of Council Tax and Business Rates due to the local authority to enable it to deliver services to its residents. It is also responsible for collecting local Business Improvement District (BID) levies.

 

  • The Welfare & Benefits service has a clear purpose to deliver and be responsible for administering Housing Benefit and Council Tax Support scheme in accordance with Government legislation, case law and local policy and in doing so, contribute to the provision of financial support for the most vulnerable members of the community.
  • Reporting directly to the Revenues and Benefits Senior Control Officer providing day to day management and financial control for the Revenues and Welfare & benefits service areas.
  • This team will ensure that all business critical processes are scheduled and performed on the council’s systems. These include but are not restricted to Housing Benefit payment runs, Direct Debit approaches, council tax and business rate daily calculation and bill production, calculation and upload of council tax reduction, processing of ATLAS files, extract and transfer of refunds to customers. System housekeeping including data deletion and financial reconciliation processes.
  • Use of business objects (or similar) to produce reports, data intelligence, freedom of information requested data, focused information to assist the service.
  • To be responsible as directed for the effective delivery and control of the batch and individual system processes that form the main bulk processes in the administration of revenues & benefits
  • Day to day set up and monitoring of processes / jobs – checking completed and outputs as expected.
  • Ensure procedures are followed to ensure business critical events occur at the right time. Due to the nature of this role where bulk processing is a feature robust contingency, disaster recovery and procedures to provide reassurance and resilience will have been set out by the Revenue & Benefits Control Manager and Revenues & Benefits Senior Control Officers.
  • Ensure sound and documented processes are followed and maintained to ensure consistency, accuracy and good source data systems are a feature of the service.
  • Payrate: £18.69 umbrella