RQ1306266 – Housing Advice & Homeless Prevention Officer (DM)

Job Details

London Borough of Hillingdon are looking for someone to be responsible for proactively delivering housing options advice, including security of tenure, low cost home ownership, preventing homelessness, investigating householder circumstances and undertaking statutory assessments in order to determine the best options and resources available on a case by case basis. This will involve carrying and managing a case load across housing options, move-on and homeless prevention, to work with individuals supporting and directing clients to access a broad range of housing options and where appropriate making relevant onward referrals and signpost to other services. The post holder will ensure statutory requirements are met and local team targets are delivered through case work.

Some roles include:

  • To provide holistic, informed and accurate housing advice which is “right first time”, to all approaches to the service
  • To support, coach and empower residents to independently assess and manage their own housing situation and make informed choices.
  • To discharge the Council’s statutory duty in investigating, assessing and determining applications from homeless households within the terms of part VII of the Housing Act 1996.
  • Contribute to the annual Team Plan and delivery of team targets.
  • Contribute to the delivery of cross-cutting service improvement initiatives and projects.

Payrate: £29 umbrella