Job Details
The Homeless Casework Service was established to help applicants who are homeless or living in temporary accommodation to move into suitable and sustainable housing. The Resilience team works collaboratively with partners to move households into suitable housing and improve housing sustainment.
Within the Homeless Casework Service, the Resilience Team will provide specialist housing and support pathways for homeless applicants with more complex needs, such as survivors of domestic abuse.
The Specialist Resilience Housing Coordinator will provide specialist casework to applicants experiencing domestic abuse. The Resilience Team will also embed safeguarding best practice across the wider Housing Advisory Service.
You must have expert knowledge of welfare, housing and homelessness policy, legislation, and practice as well as specialist knowledge of Domestic Abuse and Safeguarding policy and practice.
The main responsibilities of the Specialist Resilience Housing Coordinator will include:
• To provide excellent customer service to homeless applicants and key partners.
• To provide specialist homelessness casework to survivors of domestic abuse, ensuring that all aspects of casework are carried out in accordance with legislation, strategies, policies and initiatives set out at the national, regional and local level – through effective and regular case work supervision, advice, guidance and support.
• Help ensure the survivors safety through appropriate and timely interventions into incidents of female genital mutilation, forced marriage and honour-based violence.
• Collaborate with internal and external partners to improve outcomes for domestic abuse survivors with housing needs.
• Contribute to the dissemination and embedding of safeguarding best practice across the wider Housing Advisory Service.
• Contribute to the development of the Resilience Team and wider Housing Advisory Service.
Umbrella hourly rate –
