Job Details
Job Description –
£18.55 Per hour, this is a 36 hour post/5 day week. Main work base is Magdalen House, but mainly work from home with access to office etc
The successful applicant will be required to provide a Borough wide service to all our customers. Experience of working with older people and/or people with disabilities is desirable along with a genuine commitment to work to consistently high standards and provide a quality service at all times. Communicate with a wide and varied customer base. Internal and external liaison with the various parties involved in delivering this key customer service. We are looking for a highly organised individual with a strong customer focus.
You must have the ability to demonstrate a knowledge of the following;
– Welfare rights/Benefits
– Financial assessments
– Sefton’s Disabled Facilities Grant/ loan conditions
– Systems, processes & procedures necessary to support a busy office
– Private sector housing programmes and disabled adaptations.
– Interrogation of IT systems/databases including Flare Database, and its related monitoring /reporting systems and Agresso.
Tasks you will be required to carry out include, but not restricted to, the following;
– Produce formal approval of Disabled Facilities Grant costs
– Produce Purchase Orders and Invoices
– Carry out Means Testing
– Initiate payments to contractors and other relevant bodies via Agresso
– Work on own initiative whilst managing own workload to ensure deadlines/targets are met.
– Dealing with legal enquiries in relation to grant loan repayments
– Dealing with all aspects of the administration of housing grants/loans process from receipt of the initial referral to completion of works.
