Job Details
| JOB TITLE: | Maintenance Surveyor – Buy Backs |
| GRADE: | PO4 – £38.99 Umbrella rate per hour |
| POST NUMBER: | |
| DIRECTORATE: | Housing & Regeneration |
| SERVICE: | Repairs & Maintenance |
| RESPONSIBLE TO : | Contracts Manager (Minor Works) |
| RESPONSIBLE FOR: | Schedules of Work to bring reacquired properties up to LBTH Void Standard |
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This post does not require a DBS check
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| JOB SUMMARY: | The main purpose of the roles is to deliver a full range of professional surveying services to maintain Tower Hamlets owned properties, meet statutory and regulatory compliance and achieve industry standard best practices. You will also provide expert technical advice on building related matters, and to act as an expert in maintaining & improving the Housing Stock
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| ROLE REQUIREMENTS: | |
| 1. | Carrying out physical pre and post inspections as required to properties within our stock, communal areas, external works and works to our estates and raising works orders via the competitive schedule of rates. |
| 2. | Having a good knowledge of the Maintenance Regulatory and Compliance Frameworks and LBTH Policy, and diagnostic skills to enable resolution to complex repair and disrepair cases. |
| 3. | Basic contract management including failing and passing post inspections as required and raising recalls as necessary and dealing with external contractor partners whilst forming strong and professional relationships with same. |
| 4. | Monitoring Progress in progressing Buy Backs case load from reacquisition to Letting |
| 5. | Arranging and taking the lead at joint visits with contractors and other agencies as and when required |
| 6. | Having a sound knowledge of the Northgate (SX3) repairs system and an understanding of usual Microsoft IT packages such as Word and Excel. |
| 7. | Providing non-technical stakeholders with technical advice where required including solutions and recommendations in order to resolve complex repair and technical related problems such as dampness and mould growth |
| 8. | To attend court as required as a representative of the Repairs Team and London Borough of Tower Hamlets. |
| CORPORATE RESPONSIBILITIES | |
| 9. | Stakeholder consultation, attending site meetings, supervision of works, liaison with repairs contractors, issue and agreement of instructions and variations |
| 10. | Drafting programmes and cost profiles of repairs and minor works |
| 11. | Ensuring relevant IT systems and databases are accurately updated in a timely manner |
| 12. | Prepare documentation for Party Wall Awards and undertake associated negotiation |
| 13. | Demonstrate London Borough of Tower Hamlets Values to achieve Corporate Aims and Strategies |
| 14. | Adherence to the council’s commitment to the health, safety and welfare at work policy |
| PEOPLE | Interactions of the Postholder |
| 17 | London Borough of Tower Hamlets
– Tenants – Disrepair Team – DTD Repairs Team – Legal Team – Director/Head of Service – Elected Members – Finance – Housing Management & Tenancy Enforcement |
| 15. | MEARS Partner Contractor – Subcontractos |
| 16. | External Single Joint Experts & Surveyors |
| FINANCE | Not Applicable |
| SERVICE | |
| 17. | My Annual Review (MAR) & 1:1s |
| 18. | Service Improvement/Operational Plans |
| PERFORMANCE | |
| 21. | Management of Buy Backs Caseload to Mitigate Risk and optimise Income generation |
| 22. | Advice/Instructions to Legal Team |
| 23 | Contract Administration & Case Intervention with Mears |
| 24 | Reduced Damages/Legal Costs |
OTHER CONDITIONS:
To maintain personal and professional development to meet the changing demands of the job and participate in appropriate training/development activities including the council’s ‘My Annual Review’ scheme.
[For supervisory staff add the following] To engage and develop all staff in the team to ensure they have clear personal development plans.
Ensure that all duties and responsibilities are discharged in accordance with the council’s policies and procedures, Code of Conduct and relevant regulations and legislation.
To comply with the council’s equal opportunities and diversity policies ensuring anti-discriminatory practice within the service area.
To undertake additional duties that may arise from time to time commensurate with the grade of the post.
Person Specification
| Person Specification for the Post of |
Essential (E) or Desirable (D) (if applicable)
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Method of Assessment A= Application Form T= Test I= Interview |
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| Knowledge
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Essential Criteria
· Knowledge of relevant housing law, including disrepair, leasehold management · Knowledge of disrepair deadlines set out in Disrepair Protocol for responding to disrepair claims. · Knowledge of surveying best practice and developments within the profession · Knowledge of Housing Management and leasehold management Knowledge of HHSRS hazard identification |
AIT | |
| Qualifications
& Experience |
Essential Criteria
· Experience of working as a surveyor, carrying out the full range of duties · Experience of providing expert advice on building related matters · Experience producing outstanding work in a challenging and changing environment · Experience of carrying out HHSRS assessments Desirable · Surveying qualification or equivalent Evidence of continual professional development |
AIT | |
| Living the TOWER Values sets out the essential behaviours required of all staff. | They are aligned to the organisation’s five TOWER Values | ||
| We work TOGETHER across boundaries and with partners to achieve the best outcomes for Tower Hamlets
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| We are OPEN and transparent
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AIT | |
| We are WILLING to challenge, innovate and be accountable
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| We empower each other to be EXCELLENT and go the extra mile
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| We RESPECT all communities; they are the heart of everything we do
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| Additional Requirements | To meet exceptional business needs a willingness to work outside of contractual hours in the evenings and weekends with notice, unless there is good reason where this is not possible.
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If you think this job role is for you, please send your CV to rebeccabentum@carringtonblakerecruitment.com