Job Details
This period closes on Friday October 31 2025 at 23:00.
Umbrella Rate: £29.58
Role Overview
This is a short-term, project-based role designed to support hospital discharge pathways for patients who are homeless or at risk of homelessness. The postholder will work across hospital and council sites to deliver housing advice, discharge coordination, and statutory homelessness assessments.
Key Responsibilities
- Attend hospital multi-disciplinary team (MDT) meetings and coordinate housing-related discharge planning.
- Provide housing options advice and support to patients with complex needs.
- Conduct homelessness assessments and produce statutory decision letters under Part 7 of the Housing Act 1996.
- Write and issue Section 184 notifications in line with legal requirements.
- Liaise with NHS, Adult Social Care, and housing teams to secure appropriate accommodation.
- Ensure timely referrals and case progression in line with the Homelessness Reduction Act 2017.
Essential Requirements
- Experience working with homeless clients, ideally in a hospital discharge or housing advice setting. Strong working knowledge of homelessness legislation, including the Housing Act 1996 and Homelessness Reduction Act 2017.
- Proven ability to write statutory decision letters, including Section 184 notifications.
- Ability to manage complex cases and work under pressure in a fast-paced, multi-agency environment.
- Excellent communication and partnership working skills.
- Comfortable working across multiple sites, including hospitals and council offices.
- Additional Information This role is office-based with regular presence required at hospital sites.
- Candidates must be available to start immediately and able to commit to the full 6-month assignment. DBS clearance required.
| JOB SUMMARY: | To be responsible for the provision of high-quality housing options, advice, and assistance to patients in the hospital.
Must have a good working knowledge of Homelessness Legislations and the provisions. The Homelessness Reduction Act 2018
To work with the hospital team to facilitate safe and timely hospital discharge into suitable and appropriate accommodation for all Tower Hamlets residents. To work with the Hospitals/routes to routes team to refer clients to their borough of residence.
To support discharges from hospitals for all Tower Hamlets residents who need social care or housing support from: • Royal London Hospital • Newham • Mile End • Any other hospital that refers TH residents to the borough To be experienced in homelessness legislation and have a detailed understanding of the housing sector and an understanding of the importance of housing in reducing demand on hospitals and social care.
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| ROLE
REQUIREMENTS: |
The post holders will be based in the hospital predominantly working with the hospitals and will be required to work within |
| and alongside other key partners across a range of disciplines to secure positive housing solutions.
To provide homelessness prevention, housing options and bespoke service to those single clients homeless or threatened with homelessness
To assist and guide single clients with support needs to make appropriate choices within their housing pathways
To ensure that all enquiries and cases are progressed speedily and efficiently and that all set targets are achieved |
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| 1. | To act as the first and initial point of enquiries and information for all housing related discharge referrals where it is assessed that the patient will be homeless on discharge, or the accommodation will not be suitable.
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| 2. | To work with the CCG to ensure and effective and efficient discharge processes to prevent re-admissions, and support and inform wider system-change and commissioning activity.
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| 3. | To work in partnership with a wide range of agencies, including but not limited to: Adult Social Care, Through Care
Services, Rough Sleeping team, Supported Accommodation, GPs, occupational therapists, care providers, Probation Neighbourhood Teams, housing and benefits teams to determine specific housing needs and the most suitable housing options for clients |
| 4. | To use knowledge of Housing Related Support (HRS) to provide a high-quality housing options, advice and assistance to patients on the ward that have HRS needs
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| 5. | To use a dedicated assessment tool to determine the most appropriate form of supported accommodation for single clients
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| 6. | Ensuring the efficient functioning of the Tower Hamlets Hostel and Temporary Accommodation Pathway about rough sleepers including coordinating and facilitating all moves in and through the Pathway in line with strategic priorities. |
| CORPORATE
RESPONSIBILITIES |
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| 1. | Actively contribute to the council’s priorities and outcomes in a way that promotes a ‘one organisation’ approach. |
| 2. | Work collaboratively with all partner agencies to provide an optimum service that provides evidenced outcomes. |
| 3. | Develop and maintain positive relationships with colleagues, stakeholders, and communities to ensure the council and the directorate strategic priorities are effectively implemented. |
| 4. | Promote equality among all staff and ensure that services are delivered in a non-discriminatory way, that is inclusive of all disadvantaged groups. |
| 5. | Support organisational change and learning, following and implementing appropriate systems of self-development, communication and engagement, quality measures, monitoring and review in delivering the functions of the role. |
| 6. | Promote sustainability, including encouraging a culture of innovation and accountability amongst all council staff. |
| 7. | To use a dedicated assessment tool to determine the most appropriate form of supported accommodation for single clients |
| 8. | To participate in Complaint’s resolution ensuring corrective and preventative action is undertaken and decisions and solutions accurately recorded and communicated to the relevant parties
Contribute to the development of the Council’s policies, procedures, and processes to provide a quality service and ensure compliance with legislation and case law, thereby protecting the Council’s interests, both legally and financially
Safeguarding is everyone’s responsibility, and all employees are required to act in such a way that always safeguards the health and well-being of children and vulnerable adults.
Carry out duties with due regard to the Council’s Customer Care, Equal Opportunities, Information Governance, Data Protection and Health and Safety policies and procedures.
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If you think this job role is for you, please send your CV to rebeccabentum@carringtonblakerecruitment.com
