Senior Building Control Business Support Officer – AR

Job Details

Southwark Council are looking for a Senior Building Control Business Support Officer to join their team. The purpose of the role is to assist the Business Manager with the support function to deliver an efficient and high quality support service in relation to all technical support tasks on Planning Applications; Land Charges and local authority search matters; Street Naming and Numbering; Planning Enforcement; Corporate Enquiries and Financial Support. As well as assisting in the review of building control application agreements and viability assessments to ensure full income recovery.

PRINCIPAL ACCOUNTABILITIES (Just some of the accountabilities)

🏢To register and provide technical support functions on all planning applications, pre applications, planning appeals, enforcement notices, land charges searches and statutory consultation meeting agreed quality standards with a constant awareness of the risk (to the Council) of providing incorrect or incomplete information.

🏢To update the planning register and the land registry datasets in relation to all relevant documents received in connection with planning applications, enforcement, appeals, conservation area and listed building designations.

🏢To give technical information and advice by phone or in writing relating to technical policies and procedures, identifying and seeking additional information from correspondents and responding to queries raised by customers in liaison with professional officers, as necessary.

🏢To be responsible for the day to day collection of fees associated with the work of the planning division and ensure the efficient and timely reconciliation and banking of such fees.

🏢Co-ordinate all the administrative arrangements in liaison with case officers, team leaders, managers and constitutional support officers in preparing for planning committee, sub-committee and design and review panel meetings.

🏢Develop information systems to ensure that the activities of the planning service are comprehensively monitored, the information analysed, key performance indicators recognised and instigate corrective action, reporting exceptions to senior management on a regular basis.

Knowledge, including educational qualifications
📂Educated to GCSE level standard or a business management equivalent;
📂Substantial experience in a business support role in a customer orientated environment.
📂An understanding of how services are provided in a Local Government context and political awareness
📂An understanding of the issues and financial constraints facing local government and, in particular, the services provided by the units under the post holder’s direction.

Experience
📂Substantial experience of working in a business support role in a town planning division of a city context with a minimum of 2 years
📂Substantial experience of managing complex administrative processes to planned deadlines requiring complex technical work.
📂Processing collection of fees and payments to maximise fee income and other financial obligations

If you are interested in this position or know someone who would be, please do not hesitate to reach out to me via email or telephone:

☎️ 020 753 766 07

📧 amberrayment@carringtonblakerecruitment.com