Job Details
Hammersmith and Fulham are currently looking for an Senior NDDR council tax officer to maintain the NNDR database, assessing correct liability, applying mandatory and discretionary exemptions and reliefs. Liaising with the VOA and the property inspector to maintain the NNDR rating list with splits, mergers and reconstitutions.
- To assist with the collection of business rates, from billing & collection through to recovery action.
- To contribute to continuously improving services, performance focus, customer satisfaction and any external service assessments
- To assist the Principal NNDR & Database Officer in the monitoring of services against performance assessment criteria, by correcting interpreting information and evidence provided for liability matters and applications for relief’s exemptions etc.
- Have an excellent understanding of NNDR legislation in relation to, billing and collection, mandatory and discretionary reliefs, maintaining the database and all recovery aspects.
- To prepare accounts for write offs (bad debt etc) and raise refund requests including statement of accounts.
- To represent the service on residents direct related issues involving members of the public, external agencies, and other Council Departments, developing contracts and SLA’s as appropriate and writing and presenting reports as required
- To liaise with the valuation office agency, raising Billing Authority reports and providing the necessary information is exchanged
- To prepare cases, providing evidence or bundles when required and attend court to assist the Recovery Team.
- Experience of using the Academy database.
- Excellent knowledge of NNDR legislation and regulations.
- Payrate : £32.00 umbrella
- Mostly remote role
