Job Details
PURPOSE OF THE JOB:
As a member of the Trading Standards team you will be responsible to the successful delivery of the business objectives of your designated team that will contribute to the achievement of the Mayor’s priorities, Council’s corporate objectives. Carry out the duties of a Trading Standards Officer, undertake inspections, investigate complaints, prepare prosecution reports, undertake project work and carry out work outside of standard office hours. Plan, prepare and carryout targetted operations utilising resource from across the service as appropriate to ensure the objectives of the service are met i.e. underage sales, counterfeit operations (Tobacco, DVD’s etc), minimum wage and business standards operations. Seek to raise compliance through adopting a collaborative partnership approach with businesses seeking prevention and compliance building opportunities.
The post holder will be dealing with complex issues and difficult to resolve problems across the remit of the role with the aim of raising business standards across the borough and potentially on a regional basis also. The post holder will need to seek creative and innovative solutions that achieve sustainable and long term improvements working closely with a range of colleagues and partners. Undertake out reach work with communities and where behaviours exist that impact upon communities seek to change these behaviours utilising a range of intervention types including but not limited to engagement, notices, seizure and ultimately prosecution action.
MAIN AREAS OF RESPONSIBILITY:
• Authorised to enforce a full range of trading standards and ancillary legislation allocated to the service unit.
• To contribute to the development, maintenance and promotion of the Council’s policies on equal opportunities and the development of good staff and community relations. Undertake out reach work with communities and where behaviours exist that impact upon communities seek to change these behaviours utilising a range of intervention types including but not limited to engagement, notices, seizure and ultimately prosecution action.
• To carry out work associated with corporate quality and initiatives as directed, developing policy and practice along with new systems and work procedures.
• Seek to raise compliance through adopting a collaborative partnership approach with businesses seeking prevention and compliance building opportunities.
• To report on issues affecting the area for which the post holder is responsible, to public meetings, working parties etc. and attend those meetings as required.
• To generally assist and support field staff from all disciplines in the discharge of their duties, providing guidance and support to colleagues and subordinates.
• To keep records and make returns either manually or electronically as directed.
• To acquire and apply specialist knowledge in a significant area of service delivery, taking responsibility for keeping up to date with developments, and providing training and guidance to colleagues.
• To communicate in a confident and assertive manner that is in line with established policies, practises and priorities of the Council and maintains and enhances its credibility. To communicate in a way which meets the needs of a diverse audience and in a way that influences effectively
• To liaise at a senior level with Council Officers and outside organisations on matters for which the post holder is responsible.
Umbrella rate – £33.38
