Station Administrator

Job Details

Tyne and Wear Fire and Rescue Service

To provide comprehensive administrative support to the work of the Service Delivery Function. Providing excellent customer service and maximising the use of community facilities, working in conjunction with the Community Safety Function.

To promote the Service vision, ‘Creating the safest community’.

To ensure that all policies and procedures within the function are adhered to and in accordance with regulations, lean thinking and value for money.

To be responsible for the provision of a full range of administrative and clerical duties to support the effective operation of Service Delivery.

To provide support, and cover the workload of the other Assistants when required, carrying out relevant duties to ensure the services of the function are delivered efficiently.

To be responsible for the effective completion and submission of a variety of returns within specified timescales as appropriate.

To act as the first point of contact for the community fire station, providing reception cover and dealing with enquiries appropriately by providing a courteous and professional service at all times.

Pay rate: £12.18 per hour