Job Details
Purpose of the Role:
As a middle manager within the Council you will:
• Lead, manage and motivate the team to deliver high performance
• Ensure that corporate/departmental people practices are understood and implemented within your service
• Effectively manage budgets and projects within your service ensuring effective cost management and prioritisation
• Monitor and evaluate your team’s performance and recommend areas for improvement based on evidence
• Coach and support staff to develop
• Recommend areas for service improvement based on relevant data and information
• Communicate effectively with elected members and other partners/stakeholders
• Collaborate constructively with partner organisations and other stakeholders including internal services and colleagues
• Build a culture of trust in your team
As the Rapid Assessment and Resettlement Team Manager you will:
• Set up and develop the new Street Homelessness Accommodation Team, providing effective leadership to a team of Street Homeless Accommodation Support Practitioners
• Ensure Street Homeless Accommodation Support Practitioners deliver proactive support to applicants with multiple and complex support needs to help them access and maintain accommodation
• Contribute to the effective management Enfield’s Rough Sleeper Accommodation Programme Revenue contract, including the development and implementation of operational policies and procedures
Accountabilities:
1. Identify and escalate any budget risks
2. Set and monitor individual and team performance standards
3. Constructively challenge and act with pace where there are performance shortfalls
4. Ensure that clear team and individual goals are in place and communicated
5. Implement service improvement plans to time and budget
6. Set up and develop the new Street Homelessness Accommodation Team, providing effective leadership to a team of Street Homeless Accommodation Support Practitioners
7. Ensure Street Homeless Accommodation Support Practitioners deliver proactive support to applicants with multiple and complex support needs to help them access and maintain accommodation
8. Contribute to the effective management Enfield’s Rough Sleeper Accommodation Programme Revenue contract, including the development and implementation of operational policies and procedures
9. Collaborate with internal and external partners to improve outcomes, including formal relationships, such as SLAs, contract management, protocols
10. Contribute to the development and management of the wider Housing Advisory Service and Sustainable Housing Service and the effective delivery of the Council’s Housing and Homelessness Strategies and Policies
11. Ensure an efficient & effectiveness workforce though recruitment, training, performance management and cultural change
12. Effectively project management schemes / initiatives and implement regular evaluations
13. Provide expert guidance on complex cases and legislation to your team and other parts of the Service
14. Develop a strong network of agencies supporting people at risk of becoming homeless as part of the prevention agenda.
15. As appropriate undertake the assessment and completion of high-quality risk management plans for residents utilising information from a range of stakeholders and the client themselves.
16. To minimise risk by identifying, reporting and following up any safeguarding concerns.
17. Create and maintain accurate, GDPR compliant client records and notes of all casework activities and decisions through both manual and IT recording systems.
18. Use feedback to improve service outcomes, including service user and MEQs/complaints
19. Any other duties reasonably requested by management
20. Carry out all accountabilities in compliance with the Council’s Policies and Procedures
Umbrella Rate – £32.88
