Supported Housing And Temporary Accommodation Officer

Job Details

  • To provide a comprehensive housing management service to the Supported Housing and
    Temporary Accommodation portfolio, within defined policies and procedures and in
    accordance with agreed performance standards, ensuring a high quality customer service is
    provided at all times.
  • To collaborate with adult social care team, care providers, property services, and housing
    needs team in providing a robust and effective service to Supported Housing and
    Temporary Accommodation residents, including supporting clients in extra care housing.
  • Manage case work effectively to ensure residents living in this portfolio are able to sustain
    their tenancy.
  • . Provide an effective housing management service to supported housing and temporary
    accommodation clients, including extra care clients, working with multi-agency partners and
    within the relevant legal and regulatory frameworks.
  • Provide on site support for all housing management issues for key sites including Knowles
  • Complete quarterly property inspections with handy person or as directed by line manager,
    ensuring recorded defects are rectified within agreed time scales.
  • Address any issues such as ASB or neighbour disputes using established policies and
    processes within Brent Housing Management and liaise with supporting team such as legal
    where necessary.
  • Work closely with care providers, adult social care, and housing needs team, and other
    agencies to ensure clients are able to access a full range of services and support..
  • payrate: £23.93 umbrella