Technical Analyst – £17.43 – Wrexham County Borough Council

Job Details

SECTION 1: JOB PURPOSE

An accurate and concise statement summarising the overall purpose of the job, in no more than 5 sentences.
To assist the Team Leader in the provision of specialist technical IT services.
The post will provide high level technical expertise supporting technology in some or all of the areas of;
 Network server and desktop solutions addressing corporate or schools needs, or
 Network infrastructure (lan and wan) and security solutions on a whole authority basis.
 Corporate voice services (IPT, Legacy voice & mobile)
 Systems & Applications
Any specific technology skills requirements will be identified as part of the recruitment process.

SECTION 2: DIMENSIONS
To include number, job titles and level of employees/volunteers or external persons supported / managed / or supervised by the post holder responsibilities, outlining numbers and responsibilities. Also insert responsibility (& value in £’s) for equipment, data, cash (inc frequency) and or building responsibilities including any key holding (sole or shared).
The following information is intended to provide an overview of the scale and scope of the services delivered by the ICT Team, not all points will relate to any one post holder, nor is it a definitive list of services or technologies deployed.
 Range of ICT services provided to 9 Corporate Departments and to over 70 schools
 Circa 2,400 Corporate ICT users
 Circa 15,000 School ICT users
 Multiple Application Environment
 Microsoft Network and desktop infrastructure incorporating Active Directory
 Mixed Microsoft Windows and Unix Solaris platform Data Centre
 VM Virtualisation deployed in the Data Centre
 Telephony based on multi node Avaya and Mitel technology systems
 Annual service budget circa £3 m
 Provide an efficient, effective and responsive support service that looks to achieve its SMP and SLA objectives
 Secure remote access facilities for employees, elected members and the public

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