5300767 – People Partner

Job Details

ROLE PURPOSE:

The People Partner role is a key member of the People & Culture team, reporting directly to the Employee Relations and Compliance Manager. This role will provide a high quality, customer focused service, overseeing all aspects of operational people management activity across designated areas of TWFRS, including the management of employee relations (ER) caseload and contributing to a positive employee experience which promotes the Service as an “Employer of Choice”.

The post holder(s) will need to be fluid in their approach, with the ability to support other colleagues within the Department, ensuring good quality and consistent service provision is always maintained.

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ROLE SPECIFIC DUTIES AND RESPONSIBILITIES

• Line management responsibility of a designated Co-ordinator and / or Assistant, allocating and quality checking work, addressing issues promptly and ensuring adequate training and support is in place.
• Primary point of contact for designated areas across TWFRS, responsible for the provision of a high quality service which ensures the mitigation of risks, a consistent approach is taken, proactive implementation of business focused solutions and consideration of any potential employment risks.
• Deliver a timely and responsive ER service to managers when dealing with day-to-day case management and issues such as probation, attendance management, investigations, disciplinary, grievance, performance improvement, appeals, and business reorganisations / restructures and TUPE transfers.
• Provide advice, guidance and support to managers ensuring compliance with professional standards, organisational policies and procedures, and current employment legislation.
• Provide managers with support at formal ER meetings, including all preparatory work and drafting of relevant documents and correspondence.
• Maintain the ER tracker ensuring all case details are current and provide sufficient information, escalating concerns to the Employee Relations and Compliance Manager where necessary.
• Build strong professional relationships with managers and trade union representatives to aid the effective management and prompt de-escalation of issues and cases wherever possible, and to enable the delivery of key people priorities and goals.
• Attend all relevant departmental / station meetings and work collaboratively with managers to fully understand their individual requirements associated with workforce planning and succession planning, supporting them with career conversations to identify gaps, training / development needs, high potential and strategies to successfully recruit and retain talent.
• Develop resources and deliver people related training and on the job coaching with managers to uplift capability, develop knowledge and skills, and to encourage accountability and ownership which will support the development of a high-performance culture.
• Deliver people induction sessions for new and (if required) promoted colleagues, providing them with helpful need-to-know information that will assist them and improve the employee experience.
• Develop content and maintain training materials, manager user guides and additional resources to support compliance with all people related processes.
• Contribute to the development of new and updated People & Culture polices that promote, steer and underpin the Services vision, values and culture and are in line with business need, good practice and employment legislation .
• Ensure the consistent application of the Services pay and grading structures, and appropriate utilisation of our job evaluation system, to reduce risks associated with equal pay and equal value claims, escalating concerns to the Employee Relations and Compliance Manager where necessary.
• Monitor, analyse and share people related data and trends, to support evidence based decision making and to identify trends and improvement plans.
• Participate in all relevant People and Culture activities as requested by the Employee Relations and Compliance Manager.
• Be responsible for maintaining your own continuous professional development and knowledge of good practice through local and national networking, attendance at internal and external training courses, and other developmental activities as required.

STANDARD DUTIES AND RESPONSIBILITIES

2.1      Comply with, promote and enforce service values, policies and procedures including our Code of Ethics and in particular, challenge behaviour that compromises the Service values or safety.

2.2      Take reasonable care of own health and safety and that of others in line with current policy, procedure and legislation.

2.3      Champion the principles of equality, diversity and inclusion and challenge or escalate any inappropriate behaviour or non-compliance.

2.4      Commitment to promoting the application of the Authority’s Safeguarding.

2.5      Demonstrate an understanding and commitment to the Service’s Environment Strategy, in relation to the environment and carbon reduction policies.

2.6      Undertake any other duties appropriate to the post.

PEOPLE PARTNER