Job Details

Admissions Caseworker

Walsall Council | Children’s Services

We are currently recruiting for an organised, proactive and adaptable Admissions Caseworker to join Walsall Council’s Children’s Services team on a temporary basis. This is an excellent opportunity for someone with experience in administration, education support, admissions or case management who can work effectively in a fast-paced environment and provide a high standard of administrative support.

The Role

As an Admissions Caseworker, you will support the administration and coordination of school admissions processes, helping to ensure applications and related enquiries are handled accurately and efficiently. You will be responsible for maintaining up-to-date records, processing information, responding to enquiries and supporting the team with day-to-day administrative duties.

You will need to be highly organised, comfortable working with data and documentation, and able to manage competing priorities while meeting deadlines. The role requires someone who can adapt to changing workloads, follow established procedures and maintain accuracy when handling potentially sensitive information.

Key Responsibilities

• Admissions Administration: Provide administrative support for school admissions processes, assisting with the processing and management of applications and related documentation.
• Application Processing: Review and record application information, ensuring details are accurately captured and relevant documentation is maintained.
• Case Management: Support the administration of admissions cases, keeping records organised and ensuring information is updated as required.
• Data Management: Enter, update and maintain accurate information across relevant databases and administrative systems.
• Enquiry Handling: Respond professionally to enquiries and direct queries to the appropriate team members when necessary.
• Record Keeping: Maintain well-organised electronic records, files and documentation in line with established procedures.
• Administrative Support: Assist the wider team with general office duties, correspondence, document preparation and other administrative tasks.
• Deadline Management: Ensure work is completed accurately and within required timescales, particularly during busy periods.
• Workload Prioritisation: Manage multiple tasks effectively and adapt to changing priorities in a fast-paced working environment.
• Team Collaboration: Work closely with colleagues and relevant stakeholders to support the smooth delivery of the admissions service.
• Confidentiality and Compliance: Handle information responsibly and follow council policies, data protection requirements and relevant procedures.

Essential Requirements

The successful candidate will demonstrate:

• GCSE English and Maths at Grade C/4 or above, or an equivalent qualification.
• Strong organisational and administrative skills, with excellent attention to detail.
• The ability to manage a varied workload and prioritise tasks effectively.
• Good written and verbal communication skills.
• The ability to work accurately with information, records and documentation.
• A flexible and adaptable approach to changing priorities.
• The ability to work independently while contributing positively to a team.
• A reliable, professional and proactive attitude.

Desirable Experience

Previous experience in any of the following areas would be advantageous, although direct admissions experience is not essential:

• School admissions or education administration.
• Local authority or council administrative services.
• General administration or business support.
• Project support or case administration.
• Processing applications, maintaining databases or managing records.
• Handling customer enquiries and communicating with parents, schools or other stakeholders.
• Using Microsoft Office applications and electronic record management systems.

Working Arrangements

This is a full-time, temporary assignment within Walsall Council’s Children’s Services department. The position offers hybrid working, with just two days onsite per month, allowing the successful candidate to work remotely for the majority of the assignment.

Assignment Details:

• Client: Walsall Council
• Department: Children’s Services
• Job Title: Admissions Caseworker
• Hours: 37 hours per week
• Working Hours: Monday to Friday, 8:30am–4:30pm
• Pay Rate: £14.82 per hour PAYE
• IR35 Status: Inside IR35
• Working Arrangement: Hybrid – two days onsite per month

How to Apply

If you have strong administrative skills, excellent attention to detail and the ability to work effectively in a busy environment, we would welcome your application. Previous experience in admissions, education or local authority administration would be beneficial, but candidates with transferable administrative and customer service experience are also encouraged to apply. Please drop a call on 02075376607 and ask for Ellie or drop an email to elliekillen@carringtonblakerecruitment.com.