Allocations Officer

Job Details

Manchester council are looking for allocations officer to help carry out assessments to determine service users’ needs and provide appropriate support to ensure that outcomes are achieved within required timescales.

  • Provide intensive support for customers with complex support needs offering holistic support plans that agree individual targets and work towards the achievement of longer term solutions and aspirations.
  • Assist customers to identify realistic goals, by providing choice and developing actions, ensuring full commitment and agreement from all parties to ensure the achievement of identified targets.
  • Adopt a flexible and personalised approach when working with service users and their families to enable the development of confidence and resilience and to help service users achieve independence and control of their own lives.
  • Maintain accurate, up to date records and collect data and information to evidence performance around service delivery to ensure achievement of internal and external targets.
  • Roles at this level may be required to undertake management duties, either through direct line management of a team (including appraisals, performance management and other duties) or through matrix management of a virtual team of officers.

payrate: £16.50 umbrella