Brokerage Officer

Job Details

Hackney council are looking for an brokerage officer to carry out a placement brokerage role within an adult services context e.g older people, learning disabilities and mental health services.


  • To work within the Commissioning Team to contribute effectively to market management initiatives.
  • Ensure all supplier set up, contracting and amendment activities are carries out in a timely way.
  • To source services for those who have no recourse to public funds, as required.
  • To ensure that the Mosaic and CM2000 systems are updated as required.
  • To work effectively with the Information and Assessment Team, Care Management Teams, Hospital Discharge and Finance Teams
  • To identify savings, negotiating with providers to achieve value for money in services brokered for service users.
  • To maintain clear lines of responsibility and accountability in carrying out the brokerage function.
  • To maintain accuracy in record keeping and ensure consistent recording practice on Mosaic that will provide robust financial information for the budgets forecasting and community care charging purposes.
  • To identify service gaps and take appropriate action within the Commissioning Team.
  • To contribute to the identification, development and assessment of potential new providers.
  • To work within the Commissioning Team on the implementation of new Brokerage policies and procedures.
  • To respond positively under emergency circumstances in maintaining business continuity of the brokerage function.
  • To accurately maintain and update market intelligence information related to service providers and other stakeholders, to maintain an up to date knowledge of the care market.
  • To participate in the development of local partnership approaches to service delivery.
  • To support the development and promote the use of iCare in relation to the range of services available in Hackney which may assist people with care and support needs to live independently.