This role is to assist with the processing of educational penalty notices. Must have good attention to detail. Role is Hybrid, with little need to go into the office. Team communicate via Microsoft.
Key Responsibilities
1. To work to defined business standards and processes;
performing a wide range of business support tasks with due
regard to confidentiality and safeguarding
2. To provide advice and guidance to customers, business
partners and others on business processes and operational
service issues
3. To create, manage and manipulate information whether relating
to finance, staffing information, customers or any other service
requirement or eligibility criteria, this will include producing
bespoke and complex reports
4. To develop basic systems and processes to meet operational
needs and to ensure the high quality of information held
5. To undertake a range of financial support processes, including
processing orders, resolving issues, reporting, reconciling
accounts and handling cash
6. Responsible for the organisation of meetings and events
including booking venues, issuing invitations and papers and
taking minutes / actions arising
7. To undertake reception duties, meet and greet visitors, provide
direction and give advice and guidance to basic enquiries
