Job Details
Main duties & responsibilities
• Provide an exceptional customer service experience to all customers that contact the Customer Service Centre, regardless of contact method.
• Assessment of Carer needs including non social care requirements in line with legislation.
• Planning, designing and recording support plans.
• Undertake annual, light touch and unscheduled reviews
• Strive to achieve individual and team objectives and KPI targets
The pay rate for the hour is £13
