| As a customer services specialist you’ll have the ability to answer and resolve a wide variety of enquiries over the telephone. We provide a broad range of different services, including Benefits, Council Tax, Income Collection, Refuse and Switchboard, so you’ll need to demonstrate the ability to quickly understand and interpret information from a range of sources.
The service is very busy handling over 100,000 enquiries every year, so solving problems and queries in a quick and efficient manner is one of our key objectives. Previous Call/Contact Centre experience in this type of role would be preferable.
The payment rate per hour is £13.03. |
