Job Details

Job Title: Electrician
Reports To: Trade Supervisor
Department: Sanctuary Maintenance (SMCL)
Operation: Sanctuary Maintenance Contractors Limited (SMCL)
Job Base: Site Based
Grade: SMCL – Operational

Travel Requirements: Significant / Regular

Working Hours:

• Flexible approach required
• Some weekends, evenings, standby and call-out duties
• May include some lone working

---

Job Purpose

To provide an effective electrical maintenance and repair service that meets contractual obligations and customer expectations.

---

About the Organisation

This role sits within Sanctuary Maintenance Contractors Limited (SMCL).

SMCL is responsible for delivering high-quality and cost-effective property repairs, refurbishments, estate services, gas servicing, installations, and maintenance services across the UK for both internal and external clients.

The job holder must ensure full compliance with health & safety regulations and equality & diversity responsibilities at all times.

This profile is not exhaustive, and other duties requiring similar skill levels may be required.

---

Key Accountabilities

(All duties must be carried out in line with policies, procedures, relevant legislation, and regulations.)

1. Carry out electrical installations, fault finding, repairs, and maintenance in accordance with contract and service specifications.
2. Provide accurate and timely updates on job progress, ensuring customers receive clear and understandable advice.
3. Maintain accurate daily work records.
4. Respond positively to service complaints or breakdowns, ensuring customer expectations are met.
5. Resolve problems directly or initiate appropriate solutions while keeping customers informed throughout the process.
6. Ensure tools and equipment are maintained in good working order and stock levels are replenished according to procedures and budgets.
7. Contribute to special projects and change programmes that support the organisation’s objectives.

---

 

Qualifications & Attainments

Qualification	Essential	Desirable
City & Guilds qualification, NVQ Level 3, or equivalent experience as an Electrician (Part P and 17th Edition preferred)	✓
Health & Safety certification (e.g. CSCS card, Health & Safety Passport)		✓
BS2391 or equivalent testing and inspection certification	✓
PAT Testing certification	✓
Full, current driving licence	✓

---

Work Experience

Experience	Essential	Desirable
Recent experience in a similar electrical role	✓
Experience working to deadlines and managing workload priorities	✓
Ability to analyse faults and implement effective solutions	✓
Knowledge of Health & Safety legislation	✓
Experience working to NICEIC standards		✓

---

Skills Required

Skill	Essential	Desirable
Good understanding of written and spoken English	✓
Strong communication skills	✓
Excellent interpersonal and customer service skills	✓
Ability to use and update computerised systems (including PDA devices) for scheduling work	✓
Email and internet communication skills	✓