Job Details
This is a hybrid role with only 3 days in office.
MAIN PURPOSE OF THE JOB
• Provide a responsive, high quality, professional and timely executive support to allocated divisional directors as directed to provide an efficient and effective Executive Support Service.
• Contribute to the development and maintenance of efficient, cost-effective systems and processes for Executive Support, meeting the requirements of service level agreements in all areas of the post-holder’s responsibility.
• Assist the Senior Executive Support Officer and Executive Support Team Leader in resolving issues/ enquiries/ complaints in areas of the post-holder’s responsibility.
DUTIES & RESPONSIBILITIES
1. Provide comprehensive administrative and effective secretarial support services at all times to Divisional Directors and cover the Senior Executive Support Officer when required.
2. Make the best use of appropriate ICT systems to facilitate the effective execution of the team’s duties and responsibilities and assist in training the team to ensure effective use of IT systems across the service.
3. Implement effective secretarial and administrative processes, continuously assessing new ways of working and contributing to the development and enhancement of Executive Support services.
4. Compile, collate and distribute management data for the purposes of regular and ad-hoc reporting on all areas of client services’ business.
5. Deal with Directors’ incoming/outgoing telephone calls, correspondence and emails, using judgement and experience to decide which need personal attention, redirecting or dealing with the remainder as appropriate.
Umbrella Rate – £23.16
