Job Details
Work Pattern: Monday–Friday, 36 hours per week,
PAYE Pay Rate: £23.07 per hour
Main Purpose
To provide a customer-focused housing management service to residents, managing a patch of tenancies, leases and licences and dealing with day-to-day neighbourhood issues.
Typical Day
- Manage tenancies, leases and licences.
- Deal with ASB and resident enquiries.
- Carry out estate inspections and tenancy verification checks.
- Resolve housing and neighbourhood issues.
- Work with residents and internal teams to resolve problems.
- Manage a busy caseload and prioritise urgent matters.
- Attend occasional evening meetings or emergencies.
Key Skills
- Housing and tenancy management.
- ASB case management.
- Customer service and communication.
- Estate and neighbourhood management.
- Problem-solving and negotiation.
- Caseload management and prioritisation.
- Ability to work independently.
Essential Requirements
- Experience in housing management or a transferable housing/customer service background.
- Strong communication and customer service skills.
- Ability to manage competing priorities.
- Willingness to work occasional evenings and emergencies.
Apply
To apply for this job email your details to recruitment@carringtonblake.com.
