Job Details
About the Role
As part of a team of skilled professionals, you will:
- Assess new and existing claims for Housing Benefit and Council Tax Support, including complex cases
- Review changes in circumstances and make informed decisions on entitlement
- Identify and recover overpaid benefits in line with regulations
- Verify information to minimise fraud and ensure accuracy
- Provide clear advice and support to customers, including vulnerable individuals
- Work collaboratively with internal teams, landlords, and external partners such as the Department for Work and Pensions
About You
We are looking for someone who:
- Has strong knowledge of Housing Benefit and Council Tax Support regulations
- Has experience in financial assessment or benefits processing
- Demonstrates excellent numeracy and attention to detail
- Can manage a busy workload and meet performance targets
- Has strong communication skills and can handle sensitive or challenging situations professionally
- Is confident using IT systems and Microsoft Office applications
Apply
To apply for this job email your details to recruitment@carringtonblake.com.
