Housing Officer – AR

Job Details

Housing Officer 

Grade:           PO1  

Location:      Hammersmith and Fulham Council

Hours :           36 per week

We have an opportunity for an enthusiastic housing officers to join our neighbourhood services team, based in our area housing office on the White City Estate, London, W12. You will be part of a team providing a wide range of housing management and support services to our residents.

We are looking for experience or transferable skills to provide a customer focused, proactive and high-quality tenancy and leasehold management for our residents. The successful candidate will be responsible for the day-to-day management of a patch of tenancies, leases and licences. This will include providing a front-line service to our residents, tenancy and leasehold management, anti-social behaviour management, estate inspections, tenancy verification checks and general neighbourhood management.

You will need strong customer care and communication skills, a practical problem-solving approach to your work, the ability to plan and prioritise a busy workload and work independently. The successful applicant will need to work outside of normal office hours on occasion, to attend evening meetings and emergencies.

In return we offer a challenging and varied working environment, the support of a high performing team and the opportunity to development your housing management learning and skills.

 Working in Hammersmith & Fulham Council

We appreciate and value our employees and recognise the importance of a motivated and supported workforce. We will support your development through the ongoing support of your manager. In addition to the competitive salary and excellent annual leave package, the organisation offers a wide range of benefits including a beneficial pension scheme, tax efficient childcare vouchers and cycle schemes.

Attitude Matters

Hammersmith and Fulham Council recruit as much for attitude as we do experience therefore, we will expect our applicant’s to be enthusiastic, keen to learn and adaptable to change which are some of the key skills we will look for at the interview process.