Job Details
DUTIES
- To provide the Housing Improvement Team (HIT) with the administrative and process support they require to deliver a customer centred services including overseeing the Property Licensing software. logging of information, responding to emails, letters, and answering the phone,
- To monitor the Property Licensing IT database for applications and emails and carry out procedural checks for the accurate processing of licensing applications.
- To verify the License by checking against other databases and highlight any discrepancies of licences identified to senior officers.
- To ensure that the property licensing application fees are correct and verified.
- To provide advice to enquiries made by landlords, letting agents and tenants regarding property licensing including the Public register.
- To process Property Licensing enquiries logged on the Council’s software system, Inboxes or made by phone within the prescribed limit.
- To keep accurate electronic records of communications /correspondence in line with the Council’s corporate governance policy.
PAY
£15.29 umbrella
