Licensing Processing Officer

Job Details


  1. To provide the Housing Improvement Team (HIT) with the administrative and process support they require to deliver a customer centred services including overseeing the Property Licensing software. logging of information, responding to emails, letters, and answering the phone,
  2. To monitor the Property Licensing IT database for applications and emails and carry out procedural checks for the accurate processing of licensing applications.
  1. To verify the License by checking against other databases and highlight any discrepancies of licences identified to senior officers.
  1. To ensure that the property licensing application fees are correct and verified.
  1. To provide advice to enquiries made by landlords, letting agents  and tenants regarding property licensing including the Public register.
  1. To process Property Licensing enquiries logged on the Council’s software system, Inboxes or made by phone within the prescribed limit.
  1. To keep accurate electronic records of communications /correspondence in line with the Council’s corporate governance policy.


£15.29 umbrella