Multi-traders

Job Details

  • Responsible for being part of a multi-disciplined works team within the housing repairs, responsible for delivering multi trade services throughout the borough, ensuring health and safety compliance and best practice.  To work in a professional and flexible manner and carry out work in accordance with latest regulations.

 

  • To carry out multi trade work both internally and externally across the borough, including carpentry, glazing, tiling, flooring, signage, painting and decorating, kitchen repairs, bathroom repairs, lock changes and plumbing etc.

 

 

Key personal duties will include the following:

 

  • Overhaul, ease and adjust, and renew, if necessary, doors and door frames complete (including door stops and architrave).
  • Carry out pre inspection to doors, identify and provide door data and measurements.
  • Operative must be able to site fire signage in accordance with BS 5499-10: 2014.  Guidance for the selection and use of safety signs and fire safety notices.
  • Operative will carry out emergency lock changes to doors throughout the borough to manufacturers instruction without compromising the door integrity.
  • Renew/install fire rated glazing in line with BS EN 1634-1: 2014 & BS 476-22: 1987 BS EN 12488: Glass in building – Glazing recommendations
  • Use fire rated materials correctly in accordance with manufacturers recommendation to ensure products are effective.
  • Overhaul and repair all timber, Upvc and metal windows and renew as necessary.
  • To carry out all types of repairs & maintenance works both internally and externally when required, including fencing, decorating, small maintenance tasks, demolition and alteration works and remedial works to complete projects to the customer or client satisfaction as directed by your line manager or other nominated designate.
  • Overhaul or replace bathrooms and kitchens
  • Undertake associated duties as agreed in the flexible working agreement to contribute to groups ‘one job one visit’ objective.
  • Plan and organise work in an economical and effective manor, making the best use of your available time, plant, transport, and materials in accordance with specified company priority response times.
  • To operate within a scheduled appointment system including liaison with customers, other team members to effectively undertake the works.
  • Use all necessary Multitrade tools plant and equipment associated with Multitrade works.
  • Manage materials as effectively as possible with regards to minimising waste, choice of specification and logistics.
  • Undertake the supervision and training of apprentices, trainees or other employees as assigned to effective standards and specifications.
  • Use a company issued PDA were provided to carry out the job role. e.g., receiving instructions, accurately completing works orders, general communications, and ordering materials.  Where there is a requirement complete any necessary paperwork related to the repair.
  • Take ownership for each repair updating the customer with reasons when it is not possible to complete a repair.  Refer to the call centre / supervisor agree arrangements with customer to complete the repair.
  • To drive company vehicles in a careful professional manner and take care of your allocated vehicle by completing weekly inspections and weekly cleaning of vehicle, in accordance with all company procedures.
  • Maintain and operate an agreed range of stock and equipment within the vehicle provided.
  • Develop excellent relationships with tenants / leaseholders and other stakeholders whilst providing the works service
  • Interact with the other contractors to ensure that repairs are met by the appropriate team and that the customer is always aware who is carrying out the repair.
  • Undertake individual or corporate training and development in association with your role and duties.
  • Liaise as required with customer services advisors, other area of the business or contractors to ensure the work is properly co-ordinated and the necessary works are fully completed.
  • Ensure the compliance of all minimum standards of work, customer care requirements and key performance measures in undertaking the role.
  • Ensure the observance of all statutory and local safety, health and environmental precautions and report immediately any accidents or breaches of safety procedures to your line manager in accordance with the company policies.

Pay rate is £21.42 per hour Umbrella