Job Details
Job Title
NEC Housing Implementation Consultant (Contract)
Contract Details
Contract length: Initial 6 months
Contract type: Contract – Can be Inside or Outside IR35
Programme: NEC Housing re-implementation
Working arrangement: Hybrid (site presence as required)
Role Overview
We are seeking an experienced NEC Housing Implementation Consultant to support the re-implementation of NEC Housing and the enablement of Account Analytics functionality within the application.
This role requires a deep understanding of NEC Housing data structures and housing business processes, with the ability to lead and deliver end-to-end solution design, configuration, build, and testing across key NEC Housing modules.
The position is a contract role for the duration of the implementation programme, with a strong emphasis on knowledge and skills transfer to permanent officers within the Housing directorate prior to handover.
Key Responsibilities
Act as a Subject Matter Expert (SME) for NEC Housing during the re-implementation programme
Lead and contribute to solution design workshops, translating housing business requirements into robust NEC Housing configurations
Own and deliver module build and configuration across core NEC Housing modules
Provide expertise on NEC Housing data structures to support reporting and Account Analytics functionality
Support functional testing, ensuring solutions meet agreed acceptance criteria
Facilitate and support User Acceptance Testing (UAT) with housing service users
Identify and resolve system, configuration, and data issues throughout the implementation lifecycle
Deliver skills transfer and knowledge handover to permanent Housing officers to enable long-term system support and ownership
Required Experience & Skills
Essential
Minimum 3 years’ experience working with Borough Councils or Local Authorities
Proven experience delivering end-to-end NEC Housing implementations (design through to build and testing)
Strong understanding of housing business processes and how they are represented within NEC Housing
Hands-on experience implementing most or all of the following NEC Housing modules:
Repairs
NEC Assets
Planned Maintenance
Engage
Solid understanding of NEC Housing data structures, reporting, and analytics enablement
Experience working in multi-disciplinary programme teams
Ability to communicate confidently with both technical teams and housing service users
Desirable
Experience supporting Account Analytics, reporting, or data warehouse solutions
Background working on re-implementation or transformation programmes
Experience mentoring or training internal teams during system handover
What This Role Is Not
Not a Business Analyst or requirements-only role
Not a support or helpdesk position
This role requires ownership of design and implementation, not just participation
Ideal Candidate Profile
You are a hands-on NEC Housing specialist who has led or owned implementations, understands the system at both a functional and data level, and is comfortable leaving behind a sustainable solution through effective skills transfer.
