Operations Manager

Job Details

london borough of islington are looking for an operations manager to be responsible to (and deputise for) the Boroughwide Services Manager for the provision of an effective Waste Management and Cleansing Service. This includes the deployment of staff, plant and machinery and management of sub depots and stores.


  1. To assist in the development and implementation of work programmes and schedules and to ensure that effective systems are implemented for the completion of work within the programme.
  2. To manage and supervise all staff within service area and to ensure their effective deployment to meet service requirements. This will include the management of attendance records, time sheets, sickness, annual leave, performance management, training and development and performance appraisals.
  3. To lead on all second stage and above sickness, attendance and disciplinary matters. To conduct interviews and produce reports. To monitor staff matters being conducted by the Supervisors and ensure compliance with council procedures. To maintain a register of staff issues and raise any concerns as identified.
  4. To manage sub depots, plant and equipment resources and to ensure all operatives have adequate materials for continuity of work at all times and to place necessary orders.
  5. To be able to use own experience and initiative to problems solve and find resolutions for service issues and implementation of new and existing process and systems.
  6. To ensure vehicles, plant and machinery are suitably maintained and to manage replacement plant and hire of replacement plant and vehicles.
  7. To continually review the services under your control to ensure improvements in service delivery. To assist in the design and implementation of changes to services or methods of working to meet changes in customer requirements or to improve efficiency or reduce cost or environmental burdens
  8. to carry out the investigation of complaints and service failures and to support the preparation of responses on such matters.
  9. . To ensure that staff undertake the required checks so that vehicles, plant and equipment are maintained in a clean and safe condition. To ensure staff are legally compliant when deployed, this may include but is not limited to Drivers hours, Working time directive, Tacho regulations.
  10. To Hold a current and valid driving licence for use within the UK

payrate: £34.49 umbrella