OR100720 – Business Analyst

The Business Analyst(s) will work in partnership with Strategic Business Partners and directorates to understand service objectives, challenges, and opportunities for data and digital enablement. The role ensures that project and product teams are engaged with clearly defined, validated problems and an evidenced view of expected benefits, supporting effective prioritisation and value-led delivery.

About the applicant

You�ll combine strategic curiosity, stakeholder credibility, and a relentless focus on outcomes shaping evidence-led data and digital opportunities that stand up to scrutiny and deliver real service value.

Key Responsibilities

• Apply structured business analysis techniques to investigate service needs, drivers, constraints, and opportunities across directorates, with a strong focus on data and digital enablement.
• Elicit, analyse, and validate problems and opportunities, ensuring they are articulated in a way that supports product-led discovery rather than pre-determined solutions.
• Develop clear problem statements, benefit hypotheses, and success measures aligned to directorate and corporate outcomes.
• Work collaboratively with Strategic Business Partners to shape high-quality demand inputs suitable for portfolio and product governance.
• Use qualitative insight and available data to inform opportunity sizing, assumptions, risks, and dependencies.
• Produce clear, governance-ready analysis artefacts that enable informed decision-making by product teams and senior stakeholders.
• Support alignment between services, Strategic Business Partners, and product teams by testing assumptions and maintaining a shared understanding of intended outcomes.