OR103747 – Minute Taker

Job Details

PAYE: £13.90 per hour
2 days in the office 3 days at home however would need flexibility around this
full time temporary contract 37 hours per week – maternity cover for agency worker in position until 30th September 2026

Primary Purpose of the Role

To undertake the minuting of strategy meetings, and to take notes for a variety of other meetings when required.

Key Accountabilities & Measures

Role Outcomes

  • Producing accurate, non‑verbatim minutes of CYP statutory meetings within departmental timescales (100%).

Role Measures

  • Minutes/notes produced to departmental timescales.
  • Quality and accuracy confirmed by independent chairs/managers.

Key Activities

  • Taking minutes of strategy meetings and other CYP statutory meetings, summarising information to produce high‑quality documents
  • Accurately recording meeting attendees and their contact details
  • Inputting minute‑related data into the IT system
  • Proactively suggesting improvements to efficiency, customer experience, and best practice
  • Carrying out other duties appropriate to the grade.

Essential Qualifications / Knowledge

  • GCSEs A*–C (9–4) or equivalent in English and Maths.
  • NVQ3 or equivalent qualification or experience in business support.
  • Willingness to undertake learning and development.
  • Knowledge of correct grammar, spelling, and punctuation.

Desirable Qualifications / Knowledge

  • Basic knowledge of relevant legislation, policies, and procedures.
  • Understanding of work within Children, Young People and Families service.
  • Broad understanding of safeguarding issues.

Essential Experience

  • Experience using Microsoft Office and web‑based software.
  • Demonstrable administrative experience and understanding of office procedures.
  • Experience providing effective customer service to internal and external customers.
  • Experience working in a team.
  • Experience of minute‑taking and note‑taking.

Desirable Experience

  • Business support experience within statutory children’s services.

Essential Skills

  • Ability to identify significant content during discussions and summarise it clearly.
  • Excellent interpersonal and communication skills.
  • Ability to maintain concentration during lengthy meetings.
  • Ability to manage emotional impact of sensitive information and seek support where needed.
  • Strong literacy skills (spelling, grammar, punctuation).
  • Team‑working skills to deliver a cohesive service.
  • Time‑management skills to prioritise work and meet deadlines.
  • High accuracy and attention to detail.

Corporate Standards

  • Personal responsibility for data protection, confidentiality, and information governance.
  • Act in accordance with legislation, regulations, codes of practice, Council constitution, policies, and procedures.
  • Work within Health and Safety policies and safe systems of work.
  • Carry out all duties with regard to equalities policy and relevant legislation.