OR104483 – Transformation Manager

Summary

 

About the role: 

 

Powys County Council is looking to recruit three enthusiastic, self-motivated and creative individuals to be responsible for leading and managing the Adult Services Transformation programme(s) across Powys.

 

The role includes coordinating delivery of the strategic transformation projects and activities across Adult Services.

 

The role involves programme management of a range of projects including business change and benefits realisation; ensuring that, through the work of the service, projects produce the required deliverables within the defined quality, time and cost constraints and deliver full realisation of the benefits defined in their business cases.

 

Where appropriate and required, securing resources for the programme through formal bid processes and advocacy at executive management level; and forming the senior point of contact between programme board, the service and project management staff.

 

To have primary responsibility for successful delivery of the new capabilities and establishing governance to engender change.

 

To provide and/or support the production of plans, documentation and guidance for teams throughout the project lifecycle, ensuring all organisational procedures are adhered to, objectives are identified and met, and benefits are realised.

 

To communicate and raise awareness of the Social Services transformation programme.

 

About you: 

 

 

You are an experienced programme and project manager who can work independently in a professional, collaborative and creative way.

 

Experience or knowledge of the work of Adult Services would be desirable but is not essential.

 

The post holder will work as part of the Adult Services management team, reporting to the Director of Social Services and Wellbeing. You will be expected to organise your own work with minimum supervision to ensure objectives are met and work closely with other individuals across Social Services and partners (such as Powys Teaching Health Board and the 3^rd sector).

You must have the ability to work flexibly and collaboratively across structural boundaries in support of key outcomes.

You will be expected to think creatively, challenging the norms, and constructively challenging those around you (including those more senior) to ensure continuous improvement and inspire the same in colleagues.

 

What you will do:

 

• Manage the day-to-day relationships and performance to ensure a high-quality service, which derives best value for money.
• Work closely with all Heads of Service, Senior Managers, and relevant project teams to ensure appropriate delegation and alignment of resources to support benefit realisation.
• Act as a role model for the Council’s vision and values, behaving in ways that encourage and support others to do so too.
• Promote a programme and project management ethos in the workplace and ensure accountabilities up, down and across the organisation and other public service partners are delivered upon.
• To prepare, manage and oversee associated programme, project and performance reporting.

 

 

 

 

If you have any questions about the role, please contact:

 

Sharon Frewin, Head of Adult Services at sharon.frewin@powys.gov.uk

 

 

 

Your responsibilities will be:

 

1. To lead, be responsible for, and provide expert skills in the planning and design of strategic programmes including risk and benefit definition, and the underlying portfolio of projects.

 

2. Proactively monitor and report the programme’s overall progress, resolving issues and initiating corrective action as appropriate.

 

3. Lead on project governance, establishing and implementing the mechanisms by which benefits can be realised and measured and ensure clear stakeholder engagement and co-production where appropriate.

 

4. Ensure the integrity of the programme; focussing on the internal consistency of the programme and outwardly on its coherence with corporate / inter-agency planning, interfaces with other programmes/projects and required technical and specialist standards.

 

5. Managing the programme’s budget, monitoring the expenditure and costs against benefits that are realised as the programme progresses. Securing and aligning resources to ensure that Projects are funded appropriately to meet the needs of our service users.

 

6. Facilitating the appointment of individuals to the project delivery teams as appropriate, ensuring the maximum efficiency of resources and skills within the project portfolio.

 

7. Managing communications and active engagement with stakeholders to deliver the programme.

 

8. Reporting progress of the projects at Board and regular management teams, initiating extra activities and other management interventions wherever gaps in the programme are identified or issues arise.

 

9. Leading on communications and engagement, internally and externally, to ensure awareness of the programme, projects, ongoing work and successes of the Adult Services Transformation.

 

 

DBS:

 

This post is subject to a standard DBS check.

 

 

Health and Safety Statement:

 

To address health and safety policies and arrangements in a pro-active manner to ensure that a high standard of safe working practices are maintained

 

 

Equalities Statement:

 

To actively support and implement the principles and practice of equality of opportunity as laid down in the Council’s Equalities Policy

 

 

Welsh Language Requirement:

 

Welsh language skills are desirable

 

 

NOTE: Notwithstanding the detail in this job description, the job holder will undertake such work as may be determined by the Manager from time to time, up to or at a level consistent with the ‘Principal Responsibilities of the Job’.

 

 

PERSON SPECIFICATION

 

Do you think you’re the right person for the role? Then, demonstrate you meet the following criteria in your application.

 

Experience         

 

Essential 

 

• Demonstrable experience of successfully managing and delivering complex programmes or projects of change.
• Financial management and monitoring experience, including budget planning and tracking.
• Proven experience in programme/project management.
• Experience of supporting service redesign in operational services.
• Experience of developing effective networks and strong relationships with stakeholders.
• Proven experience of monitoring and evaluating services and performance in line with appropriate policies and frameworks.

 

Desirable

 

• Multi-Agency collaborative / partnership working including highly complex, multi-stranded business cases.
• Experience working with Social Care.
• Experienced people manager, including familiarity with recruitment and employment processes

 

Knowledge

 

Essential 

 

• Excellent knowledge and application of programme and project management approaches e.g. MSP, Agile etc
• Demonstrable knowledge of change and transformation management, including risk management, escalation processes, communication strategies and reporting
• Understanding of the importance of co-production and the need to involve service users, carers and citizens in decision making.
• Strong understanding of public sector organisations notably National and Local Government ways of working in relation to strategy, policy and operational services.

 

Desirable

 

• Knowledge of innovation and transformation work in social care around technology and digital developments

 

Qualifications and Training 

 

Essential 

 

• Degree or equivalent professional related qualification or experience.
• Evidence of continuous personal and professional development in leadership and management.
• Recognised Programme or Project Management Qualification (e.g. MSP, Agile) or demonstrable equivalent experience.

 

Desirable

 

• Level 5 Management or Leadership qualification

 

 

Personal Qualities 

 

Essential 

 

• Demonstrates leadership qualities that encourages commitment from others.
• Proactive, takes initiative, adaptable and resilient having a flexible approach to working within a rapidly changing environment.
• Demonstrates commitment to Powys’ Values.
• Demonstrate a willingness to introduce new ideas, to be creative and use imagination, vision and creativity.

 

Skills

 

Essential 

 

• Ability to set priorities and manage the progress of your own and others’ work and competing demands including time pressures and deadlines
• Ability to anticipate issues, make the best decisions for Powys, with competing priorities, resources and in the context of a range of approaches.
• excellent analytical skills and a creative approach to problem solving.
• Excellent leadership skills that encourage commitment from others and promote a positive, motivated service culture.
• High level of credibility with peers and key players in stakeholder organisations.
• Strong presentation, communication and conflict resolution skills
• Advanced user of all O365 apps including Word, Excel, Powerpoint, Teams and Planner

 

Other Requirements 

 

Essential 

 

• Able to travel around Powys and attend in-person meetings at local, regional or national level.
• Ability to work flexibly including evenings and weekends as necessary.